Withdrawal Policy

Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us

DIGITAL-CONNECTOR, Inhaber Fabian Kerbusch
Seegefelder Str. 62a
13583 Berlin
Deutschland

E-Mail: info@ai-connector.org
Telefon: +49 (0)30 / 922 521 54
Web: www.ai-connector.org

of your decision to withdraw from this contract by means of a clear statement (e.g. an e-mail). The easiest way to withdraw is in your customer account: Under My Account → Orders, every order that can still be withdrawn has a "Withdraw from contract" button. After confirming with "Confirm withdrawal", you will promptly receive an acknowledgement of receipt by e-mail.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Premature Expiry of the Right of Withdrawal

In the case of a contract for the supply of digital content not supplied on a tangible medium (here: software for download), the right of withdrawal expires once we have begun performance of the contract after you have expressly consented to our beginning performance before the end of the withdrawal period, you have acknowledged that you thereby lose your right of withdrawal once performance has begun, and we have provided you with a confirmation of the contract. Performance begins when the download is made available.

Model Withdrawal Form

If you wish to withdraw from the contract, please complete and return this form.

To DIGITAL-CONNECTOR, Inhaber Fabian Kerbusch, Seegefelder Str. 62a, 13583 Berlin, e-mail: info@ai-connector.org:

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following digital content (*) / for the provision of the following service (*)
— Ordered on (*) / received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on paper)
— Date
(*) Delete as appropriate.